Effective Date: September 2024

At Zeagull HK, we are committed to safeguarding the privacy and personal information of our customers. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to ensure its security. Please read this policy carefully to understand our practices regarding your personal information.

1. Business Information
Name: Zeagull HK
Website: www.zeagullactive.com
Contact Email: info@zeagullhk.com

2. Data Collection
We collect personal data from our customers to provide and improve our services. The types of personal data we collect include, but are not limited to:
– Names
– Email addresses
– Shipping addresses

We strictly adhere to regulations regarding the collection of information and do not knowingly collect data from individuals under the age of 13.

3. Data Usage
The personal data collected is used for the following purposes:
– To process and fulfill orders efficiently
– To send newsletters, promotional materials, and updates about our products or services (with user consent)
– To enhance and improve the overall customer experience on our website

We ensure that all data usage complies with applicable privacy laws and is limited to the purposes outlined above.

4. Data Sharing
To provide seamless services, we may share customer data with trusted third-party service providers, including:
Payment Processors: To facilitate secure payment transactions
Shipping Companies: To ensure timely delivery of orders

These third-party providers are only given access to the information necessary to perform their specific functions and are required to maintain the confidentiality of your data in accordance with applicable legal standards.

5. Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand user preferences, track website performance, and deliver a more personalized shopping experience. By using our website, you consent to the use of cookies as described in this policy.

6. Data Security
The security of your personal information is a top priority for us. We implement robust security measures to protect your data from unauthorized access, disclosure, or misuse. These measures include:
– Encryption of sensitive information during transmission
– Regular security audits and assessments to identify and address vulnerabilities
– Strict access controls to limit data access to authorized personnel only

While we strive to protect your data, no method of transmission or storage is completely secure, and we encourage users to take precautions when sharing personal information online.

7. User Rights
We respect your rights regarding your personal data and provide you with the ability to:
– Access the personal data we hold about you
– Update or correct any inaccuracies in your personal information
– Delete your personal data from our systems

You may exercise these rights at any time by through the Accounts Center on our website, or contact us if needed. Please note that certain legal or operational obligations may require us to retain specific data for a limited period.

8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. When updates are made, the “Effective Date” at the top of this page will be revised accordingly. We encourage users to review this policy periodically to stay informed about how we protect their privacy.

9. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please feel free to contact us at **info@zeagullhk.com**. Our team is committed to addressing your inquiries promptly and transparently.

Thank you for trusting Zeagull HK with your personal information. We value your privacy and strive to maintain the highest standards in protecting it.